So that Workforce TNA can push to Xero with no errors, there are 3 area's that need to be configured after you have followed our solutions to link Workforce TNA to PaySync to Xero.
1) Configure your pay-period. Xero requires the exact date range of your Xero pay-period to be pushed for timesheets and leave. Configure your pay-period in Workforce TNA here, System Settings > General > Pay Period Settings:
2) Ensure your employee names are spelled correctly. Xero matches employee by their name, not their payroll number. So double-check the employee names in Workforce TNA match your Xero employee names exactly, Employees:
3) Match your Workforce TNA paycodes with your Xero paycodes. For both Xero Leave and Xero Earnings Rates, the name of the paycodes in Xero need to match what they are called in Workforce TNA. In Workforce TNA, navigate to Shift Setup > Pay Codes / Leave / Allowances / Shift Loadings / Public Holidays. The Description field is what Workforce TNA knows each pay code as, the Payroll Code field is what Xero calls this code, ensure all the code names match in all areas for all the codes that will integrate with Xero:
After those 3 steps are completed you are good to go!
After you push your data to PaySync under the Payroll menu item, look out for any emails from PaySync regarding the status of your data flowing to Xero. Any items that need to be adjusted will be included on that email, or if all good a confirmation email will be received too.