OUR COMMITMENT TO YOUR PRIVACY & SECURITY
Updated May 22, 2019
What Type of Information We Collect
As you navigate our Website, we may also collect information through the use of commonly used information gathering tools, such as cookies. These tools obtain standard information from your web browser, your Internet Protocol (IP) address, and the actions you take on
our Website (such as the web pages viewed, and the links clicked). Although you can configure your browser to not accept cookies, this action may make certain features of the Website unavailable to you.
To the extent Customers choose to utilize any of our products that employ finger-scan or facial-scan technology, the collection of Customer Employee finger-scan or facial-scan data is undertaken and controlled by the Customer and may include the collection by the
Customer of information to verify Customer Employee identities. This technology does not collect or store fingerprints or facial data; instead, it creates a mathematical representation of particular data about the fingertip or face in a much smaller template that is encoded for security purposes. We may collect, receive, store, or process finger-scan or facial-scan data supplied by or about Customers and/or Customer Employees to provide products and/or services to Customers. Such data is collected pursuant to the terms of our End User License Agreement (“EULA”). We may also have a third party host such data. In that event, we only provide them information needed to perform that specific service or function.
How We Use the Information Collected
We use the information that you provide, including Personal Information, to perform the services requested. For example, if you provide your contact information, we will use the information provided to contact you about your interest in our services or to schedule a demonstration of our products. We also collect Personal Information in connection with the purchase of our products: however, the processing of payment card information for such purchases is conducted by a third party with whom we share only certain Personal
Information of yours to enable the transaction. We also may use Personal Information for marketing purposes. For example, we may use
the information you provide us to contact you to further engage your interest in our services and to send you information regarding us. On an aggregate basis, we may also provide Personal Information to third parties for marketing, advertising, or other uses.
Whether or not you provide Personal Information, we may also collect information regarding your usage of the Website (“Usage Information”). We use Usage Information to operate and improve our Website and to analyze which of our pages or products are most
Employee finger-scan or facial-scan data is only used to provide products and/or services consistent with the Customer’s instructions and only as directed by the Customer. The Customer is able to permanently destroy any finger-scan or facial-scan data, even if processed by us, and is responsible for permanently destroying any finger-scan or facial scan data as required by applicable law. We will permanently destroy any finger-scan or facial-scan data in accordance with our Biometric Data Compliance Policy, available at LINK. The Customer is also responsible for obtaining all consents and providing all notifications or information as may be required by applicable law. Customer Employees should contact the appropriate person within their employer’s organization to understand, access, change and/or control what is provided by the Customer to us.
How We Use the Do Not Track Option
Certain Internet browsers currently offer a “Do Not Track (‘DNT’) option.” However, because no common industry standard for DNT exists, we do not currently commit to responding to browsers’ DNT signals.
What We Share of Information Collected
We do not permit third parties to collect information from Users of our Website without our permission. We do not share your Personal Information with any third parties, except for the limited purposes of processing purchases of our products and operating our Website
or conducting our business. We do not allow third parties to set and access cookies on your computer through our Website. We do not disclose Personal Information without your consent or pursuant to your instructions, except (i) to the extent required by law (such as in
response to subpoenas, court orders, or other legal process), (ii) when we believe it is appropriate to protect and defend the rights, property, or safety of our company, our Users, or others; (iii) where we are required to disclose your Personal Information pursuant to
We will not disclose, sell, lease, trade, or otherwise profit from Customer Employee fingerscan or facial-scan data. We will not otherwise disclose Customer Employee finger-scan or facial-scan data unless required or permitted by any state or federal law, municipal ordinance, valid warrant, or valid subpoena.
Access to personal Information
Employees of Workwell™ Technologies’ customers should contact the appropriate person within their employer’s organization to understand, access, change, and/or control what employee information is provided by the employer to Workwell™ Technologies so that
Workwell™ Technologies may deliver its products and services to the employer.
How We Link to Other Websites
This Website may contain links to other websites operated by third parties. We are not responsible for the privacy practices of the contents of such websites. Except as set forth in this policy, we do not share your Personal Information with those websites.
How We Handle Security of Personal Information
We have taken commercially reasonable steps to ensure the security and confidentiality of Personal Information against loss, misuse, unauthorized disclosure, alteration, and destruction. Please remember that no transmission of data over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, we cannot and do not guarantee the complete security of Personal Information you provide to us through your use of this Website. All Customer Employee data obtained through finger-scan or facial-scan technology is
protected from disclosure using the reasonable standard of care within the industry. Our commitment is that this data will be protected to the same level that the Company stores, transmits, and protects other confidential and sensitive company information.
Who Can Use Our Website
This Website is targeted to adult consumers. We do not knowingly collect or solicit Personal Information directly from anyone under 13 years of age. If you are under age 13, do not send any information about yourself to us, including your name, address, telephone
number, or email address.
How Users Can Opt Out
If you provide your Personal Information to us on the Website, we may contact you regarding your interest in our products. If you later decide to remove your information from our database, you can do so by using the Unsubscribe link at the bottom of your emails.
Workwell™ Technologies recognizes potential liability in cases of onward transfer to third parties. Workwell™ Technologies will not transfer any Personal Information to a third-party without first ensuring that the third-party adheres to the EU-U.S. Privacy Shield. We will only transfer data to our agents, resellers, or third-party service providers (such as accountants, attorneys, consultants, and other service providers) who need the information in order to provide services to or perform activities on behalf of Workwell™ Technologies,
including in connection with the delivery of services or products, Workwell™ Technologies’ management, administration, or legal responsibilities. We acknowledge our liability for such data transfers to third parties.
Privacy Shield Framework(s)
EU-U.S. Privacy Shield Framework.
Privacy Shield Recourse
Or write to us at:
2777 Loker Ave. West, Suite A
Carlsbad, CA 92010
United States of America
Workwell™ Technologies, commits to cooperate with EU data protection authorities (DPAs) and comply with the advice given by such authorities with regard to human resources data transferred from the EU. Workwell™ Technologies has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, International Dispute Centre of the American Arbitration Association (“ICDR/AAA”), an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not resolved your complaint, please contact or visit ICDR/AAA at http://go.adr.org/privacyshield.html for more information or to file a complaint. The services of ICDR/AAA are provided at no cost to you.
Under certain conditions, if you are not satisfied with the above recourse mechanism, you may be able to invoke binding arbitration.
The Federal Trade Commission has jurisdiction over Workwell™ Technologies’ compliance with the Privacy Shield.
How to Contact Us
Or write to us at:
2777 Loker Ave. West, Suite A
Carlsbad, CA 92010
United States of America